Insurance Information Inquiry

This service allows users to inquire about their private insurance details using their personal document number (National ID, Passport Number, Border Number, or Visa Number).
CHI
Description Steps Pre-Requisite Required Documents
Description
This service allows users to inquire about their private insurance details using their personal document number (National ID, Passport Number, Border Number, or Visa Number).
Steps
1
Click on the "Start Service" button.
2
Enter one of the document numbers used when issuing the policy: (National ID, Passport Number, Border Number, or Visa Number).
3
Enter the verification code displayed in the image, then click "Search."
4
Agree to the processing and sharing of your personal data with the Saudi Health Council in accordance with approved privacy policies and regulations.
Pre-Requisite
CHI
The document number (National ID, Passport Number, Border Number, or Visa Number) must be valid.
Required Documents
CHI
No documents are required
Expected Processing Time
CHI
Instant.
Service Outcome
CHI
Unavailable


<div class="leftSideService fixed md:static bottom-0 left-1/2 -translate-x-1/2 md:translate-x-0 w-full p-[24px] md:p-0 !bg-white overflow-hidden z-10"> <a href="/en/ServicesDirectory/Pages/Eservices-CheckInsurance.aspx?servicename=checkinsurance" class="srevice-cta flex gap-[8px] items-center justify-center px-[25px] py-[15px] text-base font-[500] leading-[18px] text-white border-[1px] border-[var(--primary-color)] rounded-lg bg-[var(--primary-color)] h-[48px]" target="_blank"> Start Service <svg xmlns="http://www.w3.org/2000/svg" width="25" height="24" viewBox="0 0 25 24" fill="none"> <path d="M15.1997 5.99976L9.19971 11.9998L15.1997 17.9998" stroke="white" stroke-width="1.5" stroke-miterlimit="16" stroke-linecap="round" stroke-linejoin="round"/> </svg> </a> </div><div class="flex flex-col gap-[20px]"><div class="flex items-start gap-[12px]"> <img src="/ServicesDirectory/Pages/Forms/_layouts/15/CCHIPortal/ThemeAssets/assets/images/users.svg" alt="CHI" class="-mt-3 target-img"/> <div class="flex flex-col gap-[4px]"><div class="text-[var(--primary-text)] text-base font-[500] target-title"> Target Audience </div><div class="text-[var(--blue-text-secondary)] text-sm font-[400] target-txt flex flex-col gap-[4px]"> The insured individuals </div></div></div><div class="flex items-start gap-[12px]"> <img src="/ServicesDirectory/Pages/Forms/_layouts/15/CCHIPortal/ThemeAssets/assets/images/tv.svg" alt="CHI" class="-mt-3 channel-img"/> <div class="flex flex-col gap-[4px]"><div class="text-[var(--primary-text)] text-base font-[500] channel-title"> Service Channels </div><div class="text-[var(--blue-text-secondary)] flex flex-col text-sm font-[400] channel-txt"> Information not available </div></div></div><div class="flex items-start gap-[12px]"> <img src="/ServicesDirectory/Pages/Forms/_layouts/15/CCHIPortal/ThemeAssets/assets/images/cost.svg" alt="CHI" class="-mt-3 cost-img"/> <div class="flex flex-col gap-[4px]"><div class="text-[var(--primary-text)] text-base font-[500] cost-title"> Service Cost </div><div class="text-[var(--blue-text-secondary)] text-sm font-[400] cost-txt"> No fees apply </div></div></div></div><div class="h-[1px] bg-[var(--bg-line)]">&#160;</div><div class="flex flex-col gap-[20px]"><div class="flex flex-col gap-[4px]"><div class="text-[var(--primary-text)] text-base font-[500] leading-[24px] phone-title"> Phone </div> <a class="flex gap-[8px] !text-[var(--blue-text-secondary)] !text-sm font-[400] leading-[24px] phone-number" id="phoneNumber">9200343222 <img class="phone-img" src="/ServicesDirectory/Pages/Forms/_layouts/15/CCHIPortal/ThemeAssets/assets/images/link-square.svg" alt="CHI"/> </a> </div><div class="flex flex-col gap-[4px]"><div class="text-[var(--primary-text)] text-base font-[500] leading-[24px] email-title"> Email </div> <a class="flex gap-[8px] !text-[var(--blue-text-secondary)] !text-sm font-[400] leading-[24px] email-title" href="mailto:CHI@company.sa"> CHI@company.sa <img class="email-img" src="/ServicesDirectory/Pages/Forms/_layouts/15/CCHIPortal/ThemeAssets/assets/images/link-square.svg" alt="CHI"/> </a> </div></div><div class="h-[1px] bg-[var(--bg-line)]">&#160;</div><div class="flex flex-col gap-[16px]"><div class="text-[var(--primary-text)] text-base font-[400] app-title"> Download the Mobile A​​pp from </div><div class="flex gap-[20px] items-center"> <a href="https://apps.apple.com/sa/app/%D8%B6%D9%85%D8%A7%D9%86-%D9%8A%D9%87%D8%AA%D9%85/id1141830613" class="cursor-pointer apple-link app-link" target="_blank"> <img src="/ServicesDirectory/Pages/Forms/_layouts/15/CCHIPortal/ThemeAssets/assets/images/app-square.svg" alt="CHI"/> </a> <a href="https://play.google.com/store/apps/details?id=co.ntime.cchi_majlis&amp;pli=1" class="cursor-pointer google-link app-link" target="_blank"> <img src="/ServicesDirectory/Pages/Forms/_layouts/15/CCHIPortal/ThemeAssets/assets/images/google-square.svg" alt="CHI"/> </a> &#160;</div></div>​<span id="ms-rterangecursor-start" rtenodeid="1"></span><span id="ms-rterangecursor-end"></span><br/>
Last updated: 7/25/2025 5:49 PM Saudi time